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Delivery charges are based on variables such as the number of items ordered, their size and weight, and delivery distance. Delivery charges can be calculated on the product page by clicking the “Delivery Estimate” button.

Yes, we now deliver within a 300 mile radius from each store. Please click the “Delivery Estimate” button on the product page to check delivery dates and rates to your area.

If your item meets the requirements of our Return Policy, simply call customer service at 1‑800‑336‑9136, chat with an agent (select live chat at the bottom‑right of the page) or email us. Small items can also be brought into the store and exchanged at our service counter.

Generally, the following policies apply. But see our Return Policy page for more information.

If you do not feel that the merchandise you purchased is appropriate in your home, you may return the items for reselection, credit or refund. Items must be returned within 30 days after you receive your merchandise. (15 days on computers products, camcorders or software products. 14 days for cell phones and active wear. See exclusions below.) 120 days with purchase of mattress pads for mattress sets. To receive full credit, all returned merchandise must accompany the original sales receipt and must be in the same condition as when purchased, complete with accessories, instructions, original box and packaging (if item was picked up). Merchandise not meeting these requirements may not be accepted for return, or will be assessed a restocking charge.

***Returns without a receipt may be accepted for In Store Credit Only***

• Orders paid with bankcard that are canceled or returned will be refunded to the original bankcard used.
• Orders paid with cash that are canceled or returned may be refunded in-store up to $500. If refund is more than $500, the full refund will be issued by mail from our Omaha office.
• Orders paid with a check that are canceled or returned will be refunded by mail from our Omaha office a minimum of 14 days after the original payment was made.