Customer Service
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Live Chat
During business hours, open a chat to connect with a service representative.
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Find Your StoreOrder Status
Check on the status of an order by visiting Order Tracking or review your full order history by logging into your account, then navigate to My Order History.
Schedule Order Pickup or Delivery
Once your order is ready, you can schedule a convenient time for pickup or delivery.* Simply enter your order number and zip code to get started.
Schedule Now*Excludes Flooring & Installation Orders
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In-store design services to help achieve your dreams.
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SquareTrade, an Allstate Company
(Purchases after July 31, 2019)
Furniture Guardsman Protection Plan
(Purchases prior to January 1, 2021)
Total Performance Plan
(Purchases prior to July 31, 2019)